Infracontrol continues to grow in Portugal

The number of users of Infracontrol Online in Portugal continues to grow, and the service is now available in more than 30 of the country’s municipalities. It is mainly used to receive and handle comments and fault reports from residents and helps streamline and simplify the management of streets, parks, buildings and technical installations. A…

App simplifies beach cleaning along Sweden´s coasts

Marine debris is a big problem along the world’s coasts. But there are many good initiatives to take care of everything that floats ashore. One example is the Clean East Coast project in Sweden, which includes Kalmar County’s coastal municipalities, Valdemarsvik and Söderköping and is coordinated by Västervik municipality. With the help of an app…

Half a million cases in 2020

Just over 160 customers currently simplify their technical administration with Infracontrol Online. During 2020, about 500,000 fault reports, comments and technical alarms were processed by the service. While simplifying the handling of these cases, the data collected also provides useful information about the current status of infrastructure, service, and maintenance of a society. Above all,…

Collaboration creates safety!

The right to feel safe in a public place is fundamental and democratic. But the feeling of safety is an experience that differs between people and for those in charge of society, it is sometimes difficult to keep track of what creates insecurity. Therefore, many municipalities have opened the possibility for citizens to report their…

Lidköping delivers better service

A year has passed since Lidköping Municipality began using Infracontrol Online to simplify its technical administration. It has resulted in faster, better service for residents and companies alike, who perceive the municipality as being more accessible and transparent regarding fault reports and operational issues. At the same time, they’ve gained a better overall picture of…

Help in the fight against littering!

We humans create a great deal of trash, often leaving it in places where it should never be. Most of our trash is plastic and it remains for a long time in nature, destroying life on our planet. We all have a responsibility and we must naturally take care of our own trash. But since…

Lighting most common cause of fault reports

Just over 160 customers currently simplify their technical administration through connection to Infracontrol Online. Today, the service enables 3.6 million residents to submit fault reports and observations. It monitors 164,000 technical alarm points, and users such as operators, customer service and maintenance personnel, contractors and municipal administrators number more than 10,000. In 2019, just over…

Continuing success in Portugal

Infracontrol continues its success story in Portugal despite the pandemic. In fact these days, more and more municipalities can clearly see the necessity of digitizing their operations to maintain accessibility and service to their residence. Almada is one of the municipalities that began using the service during the spring, and in the past month three…

Borås simplifies reporting of invasive species

Giant hogweed, Japanese knotweed and Himalayan balsam are some of the alien invasive species that affect biodiversity and cause costs for individuals and society in general. A number of municipalities enjoy excellent help from the public, who report their sightings using the Infracontrol fault report app. What’s more, Borås has a dedicated app known as…