Lighting most common cause of fault reports

Just over 160 customers currently simplify their technical administration through connection to Infracontrol Online. Today, the service enables 3.6 million residents to submit fault reports and observations. It monitors 164,000 technical alarm points, and users such as operators, customer service and maintenance personnel, contractors and municipal administrators number more than 10,000. In 2019, just over…

Help in the fight against littering!

We humans create a great deal of trash, often leaving it in places where it should never be. Most of our trash is plastic and it remains for a long time in nature, destroying life on our planet. We all have a responsibility and we must naturally take care of our own trash. But since…

Lidköping delivers better service

A year has passed since Lidköping Municipality began using Infracontrol Online to simplify its technical administration. It has resulted in faster, better service for residents and companies alike, who perceive the municipality as being more accessible and transparent regarding fault reports and operational issues. At the same time, they’ve gained a better overall picture of…

Collaboration creates safety!

The right to feel safe in a public place is fundamental and democratic. But the feeling of safety is an experience that differs between people and for those in charge of society, it is sometimes difficult to keep track of what creates insecurity. Therefore, many municipalities have opened the possibility for citizens to report their…

Half a million cases in 2020

Just over 160 customers currently simplify their technical administration with Infracontrol Online. During 2020, about 500,000 fault reports, comments and technical alarms were processed by the service. While simplifying the handling of these cases, the data collected also provides useful information about the current status of infrastructure, service, and maintenance of a society. Above all,…

App simplifies beach cleaning along Sweden´s coasts

Marine debris is a big problem along the world’s coasts. But there are many good initiatives to take care of everything that floats ashore. One example is the Clean East Coast project in Sweden, which includes Kalmar County’s coastal municipalities, Valdemarsvik and Söderköping and is coordinated by Västervik municipality. With the help of an app…

Infracontrol continues to grow in Portugal

The number of users of Infracontrol Online in Portugal continues to grow, and the service is now available in more than 30 of the country’s municipalities. It is mainly used to receive and handle comments and fault reports from residents and helps streamline and simplify the management of streets, parks, buildings and technical installations. A…

Easier life in Lysekil

Lysekil is one of the latest municipalities to choose Infracontrol Online for streamlining their technical administration and improving the service to their citizens. The service was launched in May of this year and added Lysekil to the Infracontrol Community, which now consists of 170 public sector operations and more than 15 000 registered users. The…

Jönköping saves lives with IoT

Ten thousand people suffer from cardiac arrest in Sweden yearly, and only 600 survive. Quick response with CPR and a defibrillator increase the chances of survival immensely. Jönköping municipality has started to connect defibrillators to their IoT network to ensure this vital equipment is always available. An alarm is immediately sent through Infracontrol Online to…