Infracontrol Online collates process alarms, fault reports and comments into easily perusable cases that simplify operations and maintenance and improve service to citizens, companies and visitors. All cases are quickly sent by simple text message or email to the appropriate individual for action.
Every action is monitored and every case is logged for follow-up. Statistics are used for analysis, follow up and quality assurance of operations and maintenance.
The Infracontrol Online smartphone app (available for iOS, Android and Windows Phone) makes it easy to report actions taken on the spot. This means places such as municipal communications centers are always in direct control of what is happening and able to provide better information on cases in progress.
Infracontrol Online includes simple, intuitive functions for following up and analyzing how each individual case is being managed. At the same time, a valuable fund of knowledge is built up that can form the basis for future budgeting and the negotiation of operations and maintenance contracts.