Infracontrol Online

Simple and efficient handling of problem reports, comments and operational alarms

For a more sustainable society

Infracontrol Online is a cloud service that provides complete control over society’s infrastructure so that we can all have a more straightforward and better everyday life.

To date, roughly 160 state and municipal infrastructure owners use Infracontrol Online to simplify their technical management. The service helps them ensure the quality of operation and maintenance work, improve their service to residents, businesses and visitors and reduce costs.

Infracontrol Online collects problem reports, citizen feedback, and operational alarms from technical installations, automates issue management and monitors remedial actions.

In addition, the service creates a valuable knowledge base on how society’s infrastructure and its operation and maintenance work, which can form the basis for decisions, prioritization, planning and implementation of various measures.

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This is Infracontrol Online

  • Features for handling issues and opinions incl. Google Maps, with categories, objects, problem types and action reports.
  • Forms for reporting problems and opinions are integrated on the customer’s websites.
  • App version of the service that provides full access to issue management and action reporting features.
  • App for inhabitants where they can submit problem reports and opinions with photos and location.
  • Powerful support for monitoring operating contracts and proactive measures to reduce costs and improve service.

Offer for municipalities

We have developed a special offer for municipalities that contains everything you need to get started with efficient and straightforward handling of problem reports and opinions.

Infracontrol Online Basic

from $420/month

Latest news


Case management

Infracontrol Online collates technical operations alarms, fault reports and comments into cases that simplify operations and maintenance and improve service to citizens, companies and visitors.

Discover case management →


Infracontrol Online was developed to retrieve information from different types of systems for technical installations such as streetlighting, water purification plants or traffic lights.

Discover monitoring →

Fault reporting

Simple, easily accessible methods for submitting fault reports and comments means citizens feel they are participating in the running of their community and that they are better able to influence their immediate surroundings.

Discover fault reporting→

Disturbance information

Infracontrol Online enables the quick, simple distribution of information in the event of disruptions to the community’s infrastructure. This can include information about traffic delays and floods etc.

Discover disturbance information →


Any technical system that is connected to Infracontrol Online can also be controlled. This might mean switching on a street lighting system, resetting alarms or starting a heating installation.

Discover control →

Infracontrol Community

Shared knowledge and experience

The Infracontrol Community today has over 160 members with more than 11,000 users. By contributing their knowledge, they help improve the development of Infracontrol Online. They share their experiences in technical management of society’s infrastructure and how the interaction between society, residents, technical systems and operation and maintenance personnel can be improved and simplified.


Connected customers



3.8 M

Inhabitants can report problems

55 000+

Issues per month


Municipalities in Sweden


Municipalities in the rest of the EU

120 000

Connected operations alarms

15 000+

Registered users


Arvika municipality
Avesta municipality
Bengtsfors municipality
Bjuvs municipality
Bodens municipality
Borås city
Bromölla municipality
Brf Solhjulet, Sollentuna
Båstad municipality
Danderyds municipality
Dorotea municipality
Dukaten parking
Eskilstuna municipality
Eslövs municipality
Falkenbergs municipality
Falu municipality
Fastighets AB L E Lundberg
Finspångs municipality
Gnosjö municipality
Grums municipality
Gällivare municipality
Gävle municipality
Göteborgs harbour
Göteborgs city
Göteborgs Stads parking AB
Götene municipality
Hagfors municipality
Hallsbergs municipality
Hedemora municipality
Helsingborgs city
Hällefors municipality
Härjedalens municipality
Härnösands municipality
Härryda municipality
Höganäs municipality
Hörby municipality
Jönköpings municipality
Järfälla municipality
Kalmar municipality
Karlstads municipality
Katrineholms municipality
Kungälvs municipality

Kungsörs municipality
Laholms municipality
Lekebergs municipality
Lerums municipality
Lidköpings municipality
Lilla Edets municipality
Lindesbergs municipality
Linköpings municipality
Ljusnarsberg municipality
Ludvika municipality
Luleå municipality
Lunds municipality
Lysekils municipality
Malmö city
Mariestads municipality
Mjölby municipality
Mora municipality
Motala municipality
Munkedals municipality
Mölndals city
Nacka municipality
Nora municipality
N. Västmanlands kommunalteknik
Norrköpings municipality
Norrtälje municipality
Norsjö municipality
Nykvarns municipality
Nyköpings municipality
Nääs castle, Floda
Osby municipality
Oxelösunds municipality
Pajala municipality
Partille municipality
Region Gotland
Region Halland
Sigtuna municipality
Sjöbo municipality
Skara municipality
Skellefteå municipality
Sollefteå municipality
Stockholm city

Strömstads municipality
Sundbybergs city
Sundsvalls municipality
Svalövs municipality
Swedavia energy
Swedavia parking
Säffle municipality
Säter municipality
Södertälje municipality
Tekniska verken i Linköping
Torsby municipality
Trafikverket Färjerederiet
Trafikverket Region Stockholm
Trafikverket Region Syd
Trafikverket Region Väst
Trollhättans city
Trosa municipality
Umeå municipality
Uppsala municipality
Vadstena municipality
Vallentuna municipality
Vara municipality
Varbergs municipality
Vellinge municipality
Vänersborgs municipality
Värnamo municipality
Västerås city
Västerviks municipality
Växjö municipality
Ystads municipality
Åmåls municipality
Årjängs municipality
Åstorps municipality
Älmhult municipality
Öckerö municipality
Örebro municipality
Örnsköldsviks municipality
Östersunds municipality
Österåkers municipality
Övertorneå municipality


Oslo municipality
Statens Vegvesen

Alcacer do Sal
Alfândega da Fé
Carrazeda de Ansiães
Macedo de Cavaleiros
Miranda do Douro
Mondim de Basco
Ribeira da Pena
Torres Vedras
Vila de Rei
Vila Verde
Vila Flor
Vila Pouca de Aguiar
Vila Velha de Rodão


Learn more about the benefits of Infracontrol Online

Give smart issue management a try and take your organization to new heights!