Involved citizens are one of the greatest assets a municipality can have. Simple, easily accessible methods for submitting fault reports and comments means citizens feel they are participating in the running of their community and that they are better able to influence their immediate surroundings.
But in order to enjoy a long-term, constructive collaboration, we must have the opportunity to manage information and ensure it makes a difference. Infracontrol Online provides municipalities with the unique ability to create constructive, involved teamwork with citizens, companies and operations contractors.
The service can receive fault reports and comments in many different ways;
through forms completed by customer services, forms on the municipality’s webpage or Facebook, smart phone apps or other apps or web services such as Fix My Street.