Infracontrol Online Basic

An offer specially developed for municipalities for a quick start-up.

Smart issue flow

Manage problem report and operational alarms in an automated issue flow, using GPS position and maps from Google or GIS.

Connect technical equipment

Possibility of integration of IoT sensors or technical installations for monitoring, e.g. water level or lighting.

Work anywhere

The app version of the service provides access to all necessary features for issue management and problem reporting in the field. Possibility of integration of IoT sensors or technical installations for monitoring, e.g. water level or lighting.

Collect information

The mobile app and web form allow inhabitants to quickly submit fault reports and comments with photos and locations.

Infracontrol Online benefits many municipalities by simplifying and providing complete control from problem reporting and operation alarms to the action taken.

Download product sheet

From error to action taken

  • Residents submit a problem report via Infracontrol’s app, on the municipality’s website or on Facebook.
  • The issue is either sent directly to the person who is supposed to fix the problem or via a caseworker at the municipality.
  • The person who has fixed the error leaves an action report.
  • The caseworker closes the issue, automatically sending a message to the resident.

Get started quickly and easily!


We explain the service's features and together review the documents you will receive.


According to your documents, we add users, logins, areas of responsibility, etc.


We hold training via the web for up to 5 participants in about 2-3 hours.


The service is ready to be used, and you can inform about it on social media.

Some of the 170+ municipalities that use Infracontrol Online

So far, roughly 170+ municipalities have joined Infracontrol Online to simplify their technical management. The service helps them quality-assure the operation and maintenance work to lower costs and improve their service.

Packages to suit everyone

Choose the package that suits you best. Infracontrol Online is scalable, and you can adapt the service to future needs.


from $420/month

Complete issue management

Unlimited number of users

Unlimited number of issues

Statistics for follow-up

Single Sign-on (SSO)

GDPR features

Web form for reporting problems

General app for problem reporting


from $500/month

Everything from Basic

App with own name, logo and colors

Custom fields in forms

Problem reporting via email

The municipality’s own maps

Dashboard with presentation of data

Custom links to other systems

Open, edit and save PDF forms

Privacy features


from $750/month

Everything from Extended

Problem reporting via SMS

Map with measurement values

Disturbance information via SMS

Smart City Dashboard

Alarms and metrics from IoT sensors

Learn more about the benefits of Infracontrol Online

Give smart issue management a try and take your organization to new heights!