After a successful launch of Infracontrol Online in Portugal, we’re now also opening a subsidiary in Spain with a local office in Madrid. Spanish municipalities have shown great interest and we expect around ten to connect to our cloud service in the months ahead. They are looking to simplify their technical administration and quality assure…
Following the successes with Infracontrol Online in Sweden and Portugal, Infracontrol is now opening a subsidiary in Denmark with a local office in Copenhagen. Here too, there is a need to gain a little more control of society’s infrastructure and assure the quality of the technical administration within public operations. The automatic processing of fault…
The number of users of Infracontrol Online in Portugal continues to grow, and the service is now available in more than 30 of the country’s municipalities. It is mainly used to receive and handle comments and fault reports from residents and helps streamline and simplify the management of streets, parks, buildings and technical installations. A…
Linköping is one of the latest municipalities to make use of Infracontrol Online to simplify work in the operations and maintenance department and thus improve service to residents, companies and visitors. The service makes it easier to submit comments and faults and also gives the municipality better control of cases in progress and their rectification.…
Infracontrol City Dashboard We recently launched our entirely new City Dashboard, which provides a quick overview of the municipal situation. Information about fault reports, alarms and readings are collected, processed and visualized in a simple and intuitive way. Sometimes people don’t need a whole lot of details, just a quick overview of the situation…
In a survey, the Swedish Association of Local Authorities and Regions rank Helsingborg’s contact center in first place for access and reception via telephone and email. The contact center was opened in 2013 on the principle of “one way in” – that residents could get help and guidance no matter what the issue concerns. During…
We humans create a great deal of trash, often leaving it in places where it should never be. Most of our trash is plastic and it remains for a long time in nature, destroying life on our planet. We all have a responsibility and we must naturally take care of our own trash. But since…
Just over 160 customers currently simplify their technical administration with Infracontrol Online. During 2020, about 500,000 fault reports, comments and technical alarms were processed by the service. While simplifying the handling of these cases, the data collected also provides useful information about the current status of infrastructure, service, and maintenance of a society. Above all,…
With only 1,800 residents, Estremera, located around 40 miles southeast of Madrid, is one of the smallest and most remote members of the Infracontrol Community. During the fall, and as the first municipality in Spain, they decided to connect to Infracontrol Online to streamline work within their technical administration. Even though it’s a small community…
