Gothenburg Tramways Control System future-proofed

The monitoring system for Gothenburg Tramways has now entered its fifteenth year of uninterrupted operations. The system is in use around the clock by traffic managers at TLI, Gothenburg Tramways’ traffic management and information unit, to remotely monitor switches and signals. The hardware is now being upgraded to safeguard the supply of spare parts. –…

Gotland’s residents keep track of water quality

Region Gotland has been using Infracontrol Online since 2016 and for every year that passes it receives an increasing number of fault reports and observations from citizens. Infracontrol Online has helped them to improve the organization, structure and good order of their cases while also saving time and labor. They also raised the quality of…

Greetings from sunny Spain!

With only 1,800 residents, Estremera, located around 40 miles southeast of Madrid, is one of the smallest and most remote members of the Infracontrol Community. During the fall, and as the first municipality in Spain, they decided to connect to Infracontrol Online to streamline work within their technical administration. Even though it’s a small community…

Gullberg tunnel creates new possibilities

After five years of construction, the Gullberg tunnel in Gothenburg is now fully open for traffic. The new tunnel makes land available for buildings and promenades, and it enables city expansion while improving road safety and reducing traffic noise. The Gullberg tunnel is also an essential link in Gothenburg’s road network, connecting to the Hisingen…

Half a million cases in 2020

Just over 160 customers currently simplify their technical administration with Infracontrol Online. During 2020, about 500,000 fault reports, comments and technical alarms were processed by the service. While simplifying the handling of these cases, the data collected also provides useful information about the current status of infrastructure, service, and maintenance of a society. Above all,…

Help in the fight against littering!

We humans create a great deal of trash, often leaving it in places where it should never be. Most of our trash is plastic and it remains for a long time in nature, destroying life on our planet. We all have a responsibility and we must naturally take care of our own trash. But since…

Helsingborg Contact Center best in Sweden!

In a survey, the Swedish Association of Local Authorities and Regions rank Helsingborg’s contact center in first place for access and reception via telephone and email. The contact center was opened in 2013 on the principle of “one way in” – that residents could get help and guidance no matter what the issue concerns. During…

How’s your city doing today?

  Infracontrol City Dashboard We recently launched our entirely new City Dashboard, which provides a quick overview of the municipal situation. Information about fault reports, alarms and readings are collected, processed and visualized in a simple and intuitive way. Sometimes people don’t need a whole lot of details, just a quick overview of the situation…

Improved quality of service in Linköping

Linköping is one of the latest municipalities to make use of Infracontrol Online to simplify work in the operations and maintenance department and thus improve service to residents, companies and visitors. The service makes it easier to submit comments and faults and also gives the municipality better control of cases in progress and their rectification.…