Sigtuna, Sweden’s oldest preserved city, was established in 970 and has likely employed various methods to manage any issues and concerns from its citizens over the centuries. However, it wasn’t until more than 1,000 years later that the city decided to adopt Infracontrol Online to streamline its technical management and enhance service for residents. This…
Giant hogweed, Japanese knotweed and Himalayan balsam are some of the alien invasive species that affect biodiversity and cause costs for individuals and society in general. A number of municipalities enjoy excellent help from the public, who report their sightings using the Infracontrol fault report app. What’s more, Borås has a dedicated app known as…
We recently concluded this year’s user survey, which gathered the thoughts and opinions of Infracontrol Online users. The survey was opened from June through August and we received many good, useful responses. The results show that we have many satisfied users, which was good to hear, but just as important are the observations about things…
The right to feel safe in a public place is fundamental and democratic. But the feeling of safety is an experience that differs between people and for those in charge of society, it is sometimes difficult to keep track of what creates insecurity. Therefore, many municipalities have opened the possibility for citizens to report their…
The ferry company Färjerederiet is part of the Swedish Transport Administration and operates 40 ferry routes across the country with approximately 70 ferries. Precise and reliable traffic information is an essential part of the service to reduce stress for passengers and make it easier to plan their journey. The information is provided through various channels,…
Infracontrol continues its success story in Portugal despite the pandemic. In fact these days, more and more municipalities can clearly see the necessity of digitizing their operations to maintain accessibility and service to their residence. Almada is one of the municipalities that began using the service during the spring, and in the past month three…
Danderyd municipality has also chosen Infracontrol Online to help simplify its dialog with residents and to improve its service. Initially, the municipality’s technical office will be using the service for simplified management of fault reports and observations, but there are also plans to connect alarms from traffic signals, public lighting and buildings. This will make…
A few years ago, Gnesta municipality decided to connect to Infracontrol Online to simplify and improve the working process in its technical department. Thanks to Infracontrol Online, the municipality has today an efficient, digital total solution. The solution involves receiving cases in digital format and the provision of digital feedback. At the same time, they…
Lysekil is one of the latest municipalities to choose Infracontrol Online for streamlining their technical administration and improving the service to their citizens. The service was launched in May of this year and added Lysekil to the Infracontrol Community, which now consists of 170 public sector operations and more than 15 000 registered users. The…
