When a crisis hits society, it is of the utmost importance to maintain the accessibility of the municipalities and the possibility for citizens to report their problems. Managers need to be informed about things that are not working so that actions can be prioritized, planned and implemented. In this way, Infracontrol Online supports many municipalities…
The municipality of Svalöv has been using Infracontrol Online since 2015 to simplify and streamline work at the municipality’s technical administration. With around 14,000 residents and 80 cases per month, Svalöv is one of the smaller Infracontrol Online users, but the tool is important for maintaining good service, closeness to residents and fulfilling the municipality’s…
Region Gotland has been using Infracontrol Online since 2016 and for every year that passes it receives an increasing number of fault reports and observations from citizens. Infracontrol Online has helped them to improve the organization, structure and good order of their cases while also saving time and labor. They also raised the quality of…
More than 40 dedicated scouts from the Kode Scout Troop were the first to use the West Coast Foundation’s new beach cleaner app in early April, when they collected 16 large sacks of trash in one day. The app is a new addition to the Beach Cleaner Map as operated by the West Coast Foundation…
Giant hogweed, Japanese knotweed and Himalayan balsam are some of the alien invasive species that affect biodiversity and cause costs for individuals and society in general. A number of municipalities enjoy excellent help from the public, who report their sightings using the Infracontrol fault report app. What’s more, Borås has a dedicated app known as…
Infracontrol continues its success story in Portugal despite the pandemic. In fact these days, more and more municipalities can clearly see the necessity of digitizing their operations to maintain accessibility and service to their residence. Almada is one of the municipalities that began using the service during the spring, and in the past month three…
Just over 160 customers currently simplify their technical administration through connection to Infracontrol Online. Today, the service enables 3.6 million residents to submit fault reports and observations. It monitors 164,000 technical alarm points, and users such as operators, customer service and maintenance personnel, contractors and municipal administrators number more than 10,000. In 2019, just over…
We humans create a great deal of trash, often leaving it in places where it should never be. Most of our trash is plastic and it remains for a long time in nature, destroying life on our planet. We all have a responsibility and we must naturally take care of our own trash. But since…
A year has passed since Lidköping Municipality began using Infracontrol Online to simplify its technical administration. It has resulted in faster, better service for residents and companies alike, who perceive the municipality as being more accessible and transparent regarding fault reports and operational issues. At the same time, they’ve gained a better overall picture of…
